How very dare they !!!
I had an e-mail this morning to inform me that my annual statement was ready to view online and that they had very kindly estimated my consumption for the next 12 months. For this privilege I was to be charged another £15 a month and they would be contacting my bank to amend the direct debit.
Whoa there ..... what the .... been here before
I simply replied that I would rather turn my boiler off than pay them another penny and if they dared to increase my direct debit I would cancel it and transfer to another (rip-off) provider. I would be the judge of how much I would consume. I am being as careful as I can at the moment because Mr Lala is about to be placed on another period of 3 day weeks and as we are £160 in credit I thought they had a bloody cheek.
Well what do you know ..... a response this afternoon with the usual diatribe but a result as they will not be increasing my payments. So if anyone else out there experiences the same thing with these overblown utility companies just get on your high horse and sort 'em out.
I really don't think they need to antagonise their already disgruntled customers any more do you?